See our Happy Customer Testimonials!
Our Company, Design Team Sign Company, LLC considers our Employees our Greatest Asset. Therefore, Employee Awards Day – with Employee” Years of Service” as well as Specialty Awards determined by employees’ votes are key to recognition. For the past 14 years we purchased acrylic and crystal awards from another online vendor. I was never pleased with customer service – whomever answered the phone was who you spoke to and in the middle of ordering 100’s of awards, it is nice to have a dedicated contact so you don’t have to re-explain the entire order to make one correction or addition. Also, the products were extremely overpriced for the size and type of award. As a sign company, we are familiar with the price of acrylic sheets as well as the labor/equipment costs to produce the products.
This year I researched several online suppliers and found Awards Depot and I cannot express how pleased we were with the awards and customer service. Instantly when I called Callie was assigned to our account/order and she was knowledgeable, professional, prompt and went above and beyond to make sure our needs were met. Callie took the time to make images/email them so I could “see” the products before ordering. I made 5-8 changes, couldn’t decide on the award and not once did Callie get frustrated or rush my decision. She patiently waited and continued to assist with the selection. Awards Depot is a great, dependable, honest and fair online supplier. Your search is over for an award provider – Awards Depot is the BEST!
I had many questions and was indecisive on my order, going back and forth over several weeks. Jerry gave me fast responses and explained everything well. Gave me options and ultimately gave me a fantastic price. Very happy with my trophies and the recipients were equally as happy! We will be using AD for all our needs in the future!
Ordered very cute t-ball trophies that I only found at Awards Depot …got order and there was an error. I called and spoke to Kelle and she assured me that the missing trophy would be sent ASAP…but then the Houston floods happened. Awards Depot sent it out when they were back in operation.
Excellent!!! Ordered trophies with short notice and they absolutely nailed it!! Our kids were thrilled with their trophies!! Will definitely use them again and again!!
Thank You Jessica!
Hilary was my own personal rep. After I received her phone call I knew where I would be ordering for during my season! She helped me from step one until after my event–and even followed up a few days later to make sure I was taken care of. Hilary made sure my ordering process was easy, convenient, and on time. The entire Awards Depot staff has been wonderful. I wish they had a local shop in my area, but unlike my local guy they actually make my products at their factory and deliver straight to my door. I can’t thank them enough!!!!
Aaron, we appreciate getting the oppurtunity to work with you!
Ordered in spring had fast great service
Ordered a plaque for a fellow employee who is retiring soon. It turned out beautifully! So thankful for Kaitlyn and all of our help!
Great, glad you loved them Mrs. Reid! Let us know if you can further assist!
This was the second time I used them to create custom plaques for one of my youth leagues, customer service is great. There was a minor hiccup with the final product I received this time but when I mentioned it to them, Kendra took charge to make things right. I had concerns about meeting the deadline the youth league gave me and expressed this to her…well, I did receive the corrected plaques in time for me to deliver them to league officials prior to their closing ceremonies.
It’s customer service like this that will keep me coming back when I need custom plaques made!
Thanks Larry for the thoughtful review
Awards Depot is amazing. This is our second season with them, and while great to begin with, the customer service just keeps getting better. We received the bulk of the order yesterday, and everything was AWESOME. I loved not having to put every single trophy together, that they were individually boxed, and that I didn’t even have to sort the medals- they had them bagged individually by team. This seemingly simple touch saved me hours of sorting and bagging. They are so responsive and went above and beyond to make sure we received the best prices and service they could. Their stellar customer service has earned our loyalty for years to come.
Thanks Mrs. Marshall!
This Company will bend over backwards to help its customers. Including taking custom order the last minute to get trophies to the children. One time they drove from Houston to North Carolina straight through the night to get Awards to a cheerleading event that the customer forgot to order one time. They have worked very hard to keep the trophy manufacturing industry here in the U.S. while every other manufacturer were shipping all of their work over seas. I’ve watched them work through the night to meet deadlines and shipping requirements. They have High end designers that they pay top dollar to to make sure the awards are cutting edge. This company actually designs awards for almost the whole industry. The whole time being a family-run business.
Feels good to be recognized 🙂 Thank you for this review, this is what fuels our company!